Shipping & Order Information FAQ

Shipping Speed
Average shipping time for orders is 7-14 business days.

This is an estimated average, and may vary, especially during holidays. These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.

Item Information

Our items are DTG (Direct-To-Garment) printed with water-based eco-friendly inks. We use a special solution in the printing process, so don't worry if you notice a scent or slight discoloration when you first receive your product. This is normal and after one wash, this will disappear. 

Returns/Exchanges

We do not currently offer returns, exchanges or order cancellations under any circumstance. All of our items are made-to-order pieces that begin processing as soon as your order is placed. Please understand that we are small business. We do not have a warehouse or keep stock. 

Because of this, we are unable to cancel or refund an item once it has been ordered. If you have any questions or concerns about our items, please reach out to us before placing an order to avoid any confusion.

We apologize for the inconvenience.

Order Tracking

As soon as your order is shipped, you will receive an email with USPS tracking information at the email address you provided at checkout.

Unfortunately, as the sender we are not given any additional information or control over packages once they are in the hands of the USPS, and any issues with tracking must be handled through USPS directly. 

Contact Information

We try to respond to all emails within 24-48 hours on business days. If it is a weekend or holiday, we will respond on the next available business day.

For any questions or concerns, please feel free to reach out to us directly through the above contact page.